ITC Limited (“we,” “our,” or “us”) values your privacy and is dedicated to safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with our distributorship services or interact with our distributor portal (“Services”).
By accessing or using our Services, you consent to the terms of this Privacy Policy. If you do not agree with the terms outlined, please refrain from using our Services.
Information We Collect
We may collect the following types of personal information:
a. Information You Provide:
- Personal Details: Name, business name, address, and other contact details for identification purposes.
- Contact Information: Email address, phone number, and mailing address to communicate with you about your distributorship, orders, and support.
- Business Information: Details regarding your business operations, including GST number, tax details, and other business-related data to support the distributorship process.
- Bank Details (if required): Information required for processing payments or transactions related to your distributorship.
b. Automatically Collected Information:
- IP Address: To identify the device and location accessing our Services.
- Browser Information: Including browser type, operating system, and device identifiers.
- Usage Data: Information such as pages visited, actions taken, and interactions with our platform.
How We Use Your Information
The personal information we collect is used for the following purposes:
- To manage your distributorship: This includes processing orders, tracking shipments, and verifying business and payment information.
- To communicate with you: For providing updates on orders, product availability, promotions, and customer service.
- To comply with legal and regulatory obligations: Such as tax reporting, audit purposes, or compliance with applicable laws.
- To improve our Services: Enhancing the user experience and ensuring the efficiency of our platform and business operations.
Sharing Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- With Service Providers: Trusted third-party partners who assist us in providing Services, including shipping, logistics, payment processing, and IT services.
- Legal Compliance: If required by law, regulation, or legal process, we may disclose your information to comply with legal obligations.
- With Your Consent: If you explicitly agree to share your information with specific parties or for particular purposes.
Data Security
We take appropriate measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server protocols. While we strive to protect your information, no method of electronic storage or transmission is 100% secure. Thus, we cannot guarantee absolute security.
Retention of Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of your personal information.
- Correction: You can request to update or correct any inaccuracies in your data.
- Deletion: You can request the deletion of your data, subject to certain legal and contractual limitations.
- Objection: You can opt-out of certain uses of your information, including marketing communications, by contacting us.
To exercise these rights, please contact us at [support@itcdistributorportal.online](mailto:support@itcdistributorportal.online).
Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such data as quickly as possible.
Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review their privacy policies before submitting any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. Your continued use of our Services after such changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: care@itclimitedportal.in, admin@itclimitedportal.in
- Toll-Free: +91-9220524350
Thank you for trusting ITC Limited. We are committed to protecting your privacy and providing you with the best possible experience with our distributorship services